Knowledge Base

Articles

Articles for Account Management.

How do I cancel my account?
How do I change my redirect's FTP password?
How do I connect to my account?
How do I upgrade my account?
I am getting a to many connections from your ip address error through FTP, why?
I am seeing a 403 forbidden when going to my redirect URL, why?
I lost or deleted my welcome email with account details, how do I find them again?
My account has been deleted, can it be restored?
My account has been suspended, what do I do?
Some files are downloading and some aren't, why?
Why am I not able to connect to my service?

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