Ticket #115706

PayPal not working properly

Back to Tickets

Client ID: #34
Customer Email: [email protected]
Department: Billing
Priority: LOW
Status: Closed
Opened: Tuesday, August 25th, 2026 @ 1:14AM
Updated: Thursday, August 27th, 2026 @ 8:32PM
Closed: Thursday, August 27th, 2026 @ 8:32PM

Ticket ControlsUpdate routing, priority, title, and status.

Closed

Title

Department

Priority

Status

Staff ReplyPost a response to this ticket.

Message

Markdown Tools Insert headings, emphasis, links, images, lists, quotes, and code without leaving the editor.

Conversation4 messages in this ticket.

Staff

Tuesday, August 25th, 2026 @ 8:20PM

Hello,

Thank you I will look into this. I have marked your invoice paid. In the future can you take a screenshot of any errors or messages that show so we can debug this further.

Edit

[email protected]

Tuesday, August 25th, 2026 @ 7:38AM IP: 2a00:23c4:2b41:7601:e404:c887:bf41:c8b0

All I do is press the PayPal button to pay Then it takes me to PayPal and I pay Then it returns me here and your website says it didn’t work

Edit

Staff

Tuesday, August 25th, 2026 @ 1:21AM

Hello,

What exactly are you doing to trigger this? Are you clicking back on your browser at any point?

Edit

[email protected]

Tuesday, August 25th, 2026 @ 1:14AM IP: 2a00:23c4:2b41:7601:e404:c887:bf41:c8b0

Hi I have paid with PayPal but your website said the payment couldn’t be processed. But the payment has come out of my account

Edit