Support workspace

Ticket #116237

Fast Download Not Working

Back to Tickets
Client ID
#120
Customer Email
[email protected]
Department
Support
Priority
MEDIUM
Status
Closed
Opened
Saturday, May 28th, 2016 @ 2:59PM
Updated
Saturday, May 28th, 2016 @ 2:59PM
Closed
Saturday, May 28th, 2016 @ 8:14PM
Conversation12 messages in this ticket.
Staff

Hello,

You are missing a file:

/5487932158/Maps/DM-WickedMansionClassic.unr

Make sure all custom files are uploaded and are named exactly the same. Files are case sensitive.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

This is an Unreal Tournament (UT99) game which is hosted by NFO Servers. Yes after i had changed config i did restart game server and just now i went back and restarted again and tried downloading the custom map and no difference, agonizingly slow. I did this between 1845 and 1850 CDT.

Edit
Staff

Hello,

For what game are you running this redirect for? After you had changed that config did you restart your game server? After you restart your game server change the map to one of the custom maps and try to connect. I just turned on logging to capture whats happening. Then reply and let me know.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

ignore that, had a brainfart and had changed AllowDownloads to False.Below is the current edit. I am still getting slow downloads with the config file as listed below [IpDrv.TcpNetDriver] AllowDownloads=True ConnectionTimeout=15.0 InitialConnectTimeout=120.0 AckTimeout=1.0 KeepAliveTime=0.2 MaxClientRate=20000 SimLatency=0 RelevantTimeout=5.0 SpawnPrioritySeconds=1.0 ServerTravelPause=4.0 NetServerMaxTickRate=65 LanServerMaxTickRate=65 DownloadManagers=IpDrv.HTTPDownload DownloadManagers=Engine.ChannelDownload [IpDrv.HTTPDownload] RedirectToURL=http://us1.gamingredirect.com/5487932158/Maps/ ProxyServerHost= ProxyServerPort=3128 UseCompression=False

Edit
Staff

Hello,

You in that new config you turned off redirect. Change the following line:

AllowDownloads=False

to

AllowDownloads=True

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
[email protected]

Ok made all the changes and now i get an error message when connecting to my server that download failed and server refused to send map

Edit
Staff

Hello,

Your redirect config looks fine. You do have compression defined as True so you will either have to compress your files or set it to False. Note that uncompressed files use more space. Also you have your files in another folder called "Maps". You will have to change the redirect URL to:

http://us1.gamingredirect.com/5487932158/Maps/

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

Do the maps have to be compressed. Mine are not compressed.

Edit
[email protected]

[IpDrv.TcpNetDriver] AllowDownloads=True ConnectionTimeout=15.0 InitialConnectTimeout=120.0 AckTimeout=1.0 KeepAliveTime=0.2 MaxClientRate=20000 SimLatency=0 RelevantTimeout=5.0 SpawnPrioritySeconds=1.0 ServerTravelPause=4.0 NetServerMaxTickRate=65 LanServerMaxTickRate=65 DownloadManagers=IpDrv.HTTPDownload DownloadManagers=Engine.ChannelDownload [IpDrv.HTTPDownload] RedirectToURL=http://us1.gamingredirect.com/5487932158/ ProxyServerHost= ProxyServerPort=3128 UseCompression=True

Edit
Staff

Hello,

What does your redirect config look like?

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 70.186.163.245

HI, I am not getting fast downloads. Before i signed up for the service i was using a 9MB map, WickedMansionClassic as a base test and it took 25 minutes to download this file. It still takes 25 minutes to download with the redirect to your service. I am a new admin so dont assume anything as im sure you dont ;) Thanks

Edit