Ticket #1445622
Very slow download speed
- Client ID
- #208
- Customer Email
- [email protected]
- Department
- Support
- Priority
- LOW
- Status
- Closed
- Opened
- Sunday, August 14th, 2022 @ 2:01AM
- Updated
- Monday, August 15th, 2022 @ 1:26AM
- Closed
- Monday, August 15th, 2022 @ 1:26AM
Hello,
At this point it is my understanding English is not your native Language and got lost in translation one way or another. The information we provided suffices enough for native English understanding. We didn't solve a problem because, there was no problem to solve. Our services are operating at compacity 100% without error. At this point it's no use trying to explain to you what your specific account encountered. All I can say is take care and enjoy your new service.
This ticket will be closed now and your service will expire in 3 months.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
So you have been 20 years doing this and you don't know that in Call of duty 2 if it redirects to your own server the link of the FTP disappears? Don't u see thunder.gamingredirect link ?? AS i said it was 3mb/s before. During your peek hours it goes down to 512kb- 912 kb. It seems you don't want to admit or try to solve the problem. I'm not going to keep trying to make you understand. Thanks and bye
Hello,
Apparently it feel short of your understanding because, we are seeing errors for your specific account. Which indicates your either don't have the specific .iwd file or it's not named exactly the same including Uppercase or Lowercase in the file name. It is NOT wildcard approved. I've been running servers for close to 20 years. I am very well aware of what I am able to run. If you want your own dedicated service. I would suggest you look into getting your own server. Like any other shared service out there. You will run into this exact scenario. We cannot pick and choose who gets better speeds and as stated there are peek hours.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
Hi, The redirect setup is correct. I did my first server in 2007 so don't worry my config is correct. As I said sometimes it's 3mb/s and sometimes it's 512kb/s on the same file. I noticed there was an issue because people where not even finishing downloading files because it was taking almost 10 minutes to download. If you have a low upstream don't take too many clients because (BLAZING FAST) is not 512kb/s or else write that at times service may go slow. I had to change service because of this. I attached a photo of the new service. You can see the difference in download speed. Not recomanding your service to nobody. Thanks
Hello,
You're on a shared server with many other clients. Sometimes there are peak hours. What file was causing the download speeds to be slow? Your files must be named exactly the same on both the server and redirect. Otherwise it will default to your server to download. Which is most likely why you are getting the slow download speeds.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com