Support workspace

Ticket #215825

Service not showing up after paying

Back to Tickets
Client ID
#230
Customer Email
[email protected]
Department
Billing
Priority
LOW
Status
Closed
Opened
Friday, July 10th, 2026 @ 8:27PM
Updated
Friday, July 10th, 2026 @ 9:53PM
Closed
Friday, July 10th, 2026 @ 9:53PM
Conversation3 messages in this ticket.
Staff

Hello,

Looks like you paid twice so we refunded you one of them. Your account was setup. You can view your account information from the dashboard. Let us know if you need any assistance.

Edit
[email protected]
IP: 2601:1c2:1801:97c0:7d26:acbe:1234:cd81

Hello, I paid the invoice I was sent and also verified my account through Email but for some reason the redirect is not activating and it still says I need to pay the invoice even though I already did and Paypal confirmed the payment went through.

Edit