Support workspace

Ticket #248365

eliminar mi cuenta

Back to Tickets
Client ID
#228
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Thursday, October 1st, 2026 @ 12:34PM
Updated
Friday, October 2nd, 2026 @ 9:45PM
Closed
Friday, October 2nd, 2026 @ 9:45PM
Conversation10 messages in this ticket.
Staff

Hello,

As per law regardless if your account is active we retain information for a certain amount of time. I have gone ahead and closed your account as per request but we do not delete data.

Edit
[email protected]
IP: 93.156.206.62

hello, but if I'm not going to use it - and there's no legal reason to keep my account continue open for no reason - GDPR

Edit
Staff

Hello,

We don't delete accounts for records keeping as per required by law.

Edit
[email protected]
IP: 93.156.206.62
Staff

Hello,

You have already cancelled your service and will no longer be billed.

Edit
Staff

Hello,

English only.

Edit