Support workspace
Ticket #291717
Recent changes made
- Client ID
- #179
- Customer Email
- [email protected]
- Department
- Support
- Priority
- MEDIUM
- Status
- Closed
- Opened
- Saturday, April 18th, 2026 @ 9:48AM
- Updated
- Sunday, April 19th, 2026 @ 7:22PM
- Closed
- Sunday, April 19th, 2026 @ 7:22PM
Conversation3 messages in this ticket.
Hello,
You're welcome and enjoy!
Hello You have been so helpful Thank you for everything all is OK now,
Hello,
This is an update to your previous ticket. We have refunded both PayPal payments and kept the Stripe payment as that's the one that worked.
Lastly, we have located your backup still on our development server so we have applied that here free of charge. However, you will need to change your FastDL link as that has changed. Your password was changed as well.
You can find that information by going to your active Services (#304) or by clicking https://www.gamingredirect.com/account/services/304
Let us know if you need any additional help.