Ticket #464468
Late fee
- Client ID
- #73
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- MEDIUM
- Status
- Closed
- Opened
- Tuesday, December 23rd, 2014 @ 6:36AM
- Updated
- Tuesday, December 23rd, 2014 @ 6:36AM
- Closed
- Tuesday, December 23rd, 2014 @ 8:16AM
Hello,
Subscribers pay for service on a month to month basis. Invoices are generated 7 days from the time their due. After which subscribers are given 3 days to pay before they are suspended and a late fee is applied. We have gone ahead and voided the late fee this time, however in the future if payment isn't made in the grace period given, late fee will apply.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
Hello, I have been out of the country and just got back to an invoice for the redirect server. I was under the impression that this was a 30 day rolling payment, but there is an additional late fee added to my invoice. I'm quite happy to pay for the server hosting today but I'm not paying any late fees. Can you adjust the invoice and I'll pay it this afternoon or just cancel the redirect. Thanks in advance, Darren