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Ticket #472630

Service Down

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Client ID
#12
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Wednesday, November 6th, 2013 @ 1:41PM
Updated
Wednesday, November 6th, 2013 @ 1:41PM
Closed
Wednesday, November 6th, 2013 @ 7:27PM
Conversation6 messages in this ticket.
Staff

Hello,

There appears to have been a DNS problem earlier today. You will need to wait it out until your DNS propagates or you can try flushing your DNS. Temporarily you can connect to FTP @ 173.254.28.22

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
[email protected]

Hm well i did that beforehand.. also my game server couldnt download files all of a sudden, and nothing was changed on it..(it was working after i got the new account, i tested and put the info in accordingly) Ill check when i get home if the problem sorted itself out then i will reply back

Edit
Staff

Hello,

All is working 100% here. Double check passwords and login information as well try another FTP client.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 69.158.121.19

Strange problem with my redirect service today. It just completely died. The error I'm getting in FTP is Connection attempt failed with "EAI_NODATA - No address associated with nodename". The information I'm entering is accurate (FileZilla saves login information for future use). Please help and thanks in advance.

Edit