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Ticket #559701

Possible Redirect probem or failure

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Client ID
#69
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Thursday, October 23rd, 2014 @ 9:10AM
Updated
Thursday, October 23rd, 2014 @ 9:10AM
Closed
Thursday, October 23rd, 2014 @ 9:24AM
Conversation2 messages in this ticket.
Staff

Hello,

I am unable to recreate this issue as I am seeing no current issues with the server. I've checked everything and all is running 100%. I would double check your configs and make sure our server's IP isn't blocked by anyone's firewall. Also please note that files are case sensitive, so make sure every file you upload on our redirect matches what is on your server.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 24.158.34.178

I' seem to have a problem with players trying to join my server and the message all of them are getting is failed URL-gamingredirect. I know i don't have access to my directory which is ok..but can you please research this problem so the players can join. I am glad to have you as my redirect provider and I trust and appreciate your advice but it is hard to warrant the error thats occuring. All help will be appreciated: as it always is and thank you. Your Friend-Keith The game is "Land of the Dead...and thanks again!

Edit