Ticket #5808618

Can not log into my ftp account

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Client ID: #41
Customer Email: [email protected]
Department: Support
Priority: LOW
Status: Closed
Opened: Thursday, January 12th, 2023 @ 1:50PM
Updated: Sunday, January 15th, 2023 @ 7:35PM
Closed: Sunday, January 15th, 2023 @ 7:35PM

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Thursday, January 12th, 2023 @ 4:14PM

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[email protected]

Thursday, January 12th, 2023 @ 1:50PM

I have tried to log into my new ftp account using WinSCP and I am denied access when using the info that I was sent in my email. I do not know why I'm being denied access.

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