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Ticket #5962745

m2 accounts

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Client ID
#201
Customer Email
[email protected]
Department
Support
Priority
HIGH
Status
Closed
Opened
Sunday, April 25th, 2021 @ 7:56PM
Updated
Wednesday, April 28th, 2021 @ 9:05PM
Closed
Wednesday, April 28th, 2021 @ 9:05PM
Conversation6 messages in this ticket.
Staff

Hello,

This has been completed. Let us know if there's anything else we can do for you, enjoy!

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

Edit
Staff

Hello,

We have created an invoice for this. Please note however that the redirect URL cannot be changed back to the old one. So you will need to adjust your config files accordingly.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

Edit
[email protected]

can you please restore files from old redirect to the new one. Also ill pay the 5 bucks if you can send me a invoice

Edit
Staff

Hello,

Your accounts been merged and your new accounts been setup. Let us know if you want the old files moved over. Additionally. You can add money to your account like a top up service. This will auto pay your invoices for you.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

Edit
Staff

Hello,

Please continue to use this account while we merge the other new account over here. Once that's complete we will setup your pending order. As far as recovering files. We do have backups held for a period of 30 days. However we do charge a one time fee of $5.00 to recover those files from another server. Should you want that we will update an invoice for you.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

Edit
[email protected]

I accidently opened 2 accounts can you please merge them.

Edit