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Ticket #717450

No puedo acceder a mí cuenta

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Client ID
-
Customer Email
-
Department
Pre Sale Questions
Priority
LOW
Status
Closed
Opened
Saturday, August 22nd, 2026 @ 1:10PM
Updated
Sunday, August 23rd, 2026 @ 2:54PM
Closed
Sunday, August 23rd, 2026 @ 2:54PM
Conversation9 messages in this ticket.
Staff

Hello,

Thank you, let us know if you need any additional help.

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Customer #0

Ok , In phone i activated mode pc , site from pc look mode , i activated and disabled , and i get banned me IP = El dom, 23 ago 2026, 3:27, <[email protected]> escribió:

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Staff

Hello,

Your IP should be unbanned. What did you do to trigger the ban because we have specific things in place to prevent abuse.

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Customer #0

I managed to log in and change the password, but then I got blocked on the website. Could you please resolve this? Cloudflare Ray ID: a2f51a6d48191bb5 Your IP: 46.222.175.56 El sáb, 22 ago 2026, 20:33, <[email protected]> escribió:

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Customer #0

It's asking for the FTP username, and I don't remember it. El sáb, 22 ago 2026, 20:33, <[email protected]> escribió:

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Staff

Hello,

You can request a password change by going here: https://www.gamingredirect.com/account/password-reset

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Customer #0

Hi i need recovery my account [email protected] and i forgot my password + ftp user u can send me recovery password ??

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Staff

Hello,

English only.

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Customer #0
IP: 46.222.175.56