Support workspace

Ticket #726767

Slow Download

Back to Tickets
Client ID
#44
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Saturday, April 5th, 2014 @ 11:41PM
Updated
Saturday, April 5th, 2014 @ 11:41PM
Closed
Sunday, April 6th, 2014 @ 3:11AM
Conversation6 messages in this ticket.
Staff

Hello,

I have checked the server and I am still seeing no current issues. Can you provide a tracert with more information?

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

seems to be, i just went into a us server and the redirect is from usa and downloads @ 2MBps....

Edit
Staff

Hello,

It's not the network, I am seeing no current issues.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

it used to download at 1MBps but now its not, the demo files i can download at 9.1 MBps so it has to be the network.

Edit
Staff

Hello,

I am not seeing any issues with the redirect. Please note that the server is located in the USA. I see you are from Australia, this will cause some latency issues.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 120.145.195.235