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Ticket #7286988

Account Supsension

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Client ID
#211
Customer Email
[email protected]
Department
Billing
Priority
HIGH
Status
Closed
Opened
Sunday, February 11th, 2024 @ 3:08PM
Updated
Sunday, February 11th, 2024 @ 9:13PM
Closed
Sunday, February 11th, 2024 @ 9:13PM
Conversation3 messages in this ticket.
Staff

Hello,

Generally your account should have been terminated by now but it wasn't due to a config error when we upgraded our servers. Please make sure to get invoices sorted before the "Pre-Termination" notice email. We also generally charge another fee to locate a restore if there is one. Your accounts been unsuspended and restored.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

Edit
[email protected]
[email protected]

i know my account was supended Feb 02, 2024, but i did make a payment on Feb 06, 2024 with late fee applied. Any way we can get this server back and active? Invoice: 2300 $14.00 USD Feb 06, 2024 7:45:17 AM

Edit