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Ticket #730586

Invoice Payment Reminder

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Client ID
#47
Customer Email
[email protected]
Department
Billing
Priority
LOW
Status
Closed
Opened
Wednesday, December 17th, 2014 @ 10:26PM
Updated
Sunday, March 15th, 2026 @ 3:52PM
Closed
Wednesday, February 4th, 2015 @ 6:42AM
Conversation15 messages in this ticket.
[email protected]

Actually I was the first to ask you to leave me alone when I said, "consider this ticket closed" shortly after that you came back ranting and raving. Then my last email said "do not reply", yet here you are doing the harassing. Like I said......go back and read your emails. It's TROLLS like you who give gamers a bad experience. Your not talking to a young kid that you can cyber bully. Trolls are hot-headed and predictable and so are you. You might make a good admin whenever you decide to grow up. Now for the 4th time, NO NEED TO REPLY!!! THIS TICKET IS CLOSED.

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Staff

Hello,

I told you to cease and desist contacting us. You have been warned and as such your ISP will be contacted. Stop harassing our company, next step will be seeking legal advice for harassment.

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[email protected]

Had to get the last word in? Don't threaten me, Trolls such as yourself never understand what they just read(suggest you go back and understand what was stated in my enail). It's I who should report you. Like I said in my last email consider this ticket closed and you'd better not reply or it will go straight to your provider and the authorities.

Edit
Staff

Hello,

I can see from your billing history that you in fact never paid a "year" in advanced as you suggested. In fact you were paying monthly since 2014-03-08 up until 2014-12-08. We never allowed paying a year in advance which is why you would of got monthly invoices as did everyone else. Additionally there isn't nor wasn't anything "mismanaged" about our invoicing. I am not sure what you are trying to prove here.

This will serve as our last communication and I advise you to cease and desist all current and future communication with Gaming Redirect. Failure to adhere to this request will result in your ISP being contacted.

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[email protected]

Your mistaken, your service was cancelled. We don't expect anything for free, as a matter of fact we pay for a years worth of service at once to avoid mismanaged invoicing like the ones we were getting from you. All you did was prove us right. Consider this ticket closed.

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Staff

Hello,

Your account was terminated because, you didn't pay your bill. Whatever errors you have are related to your server, not ours. I suggest changing your redirect URL in your server config. You're welcome to purchase hosting again but we won't be giving you free access. I kindly ask that you cease and desist these "hacking" accusations.

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[email protected]

Can you help me disprove it then? Reactivate our account for 24 hours,If we keep getting the same error then we know the problem lies elsewhere.

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Staff

Hello,

No one from this organization has ever nor would ever "hack" a client because, they have cancelled our services. Those are some pretty bold and slanderous statements which I ask respectively stop.

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[email protected]

Someone from your organization hacked my server. Is this what happens when a customer cancels your service? Now I can't get any ftp to work. Whatever you guys did I want it undone. Now please.

Edit
Staff

Hello,

You have been a client since "2014-03-08", that isn't a full year. You were also emailed about 5-6 times about your invoice all of which were ignored. We went over and beyond our normal suspension time for you as you were a long time customer. After which there was nothing more to do than to suspend your account. You were then emailed once about when your account was next to be terminated at which you got back to us. Not to mention your ticket stated "loose the late fee", which in any business demanding something won't get you what you want.

I hope you understand business is business and you can only reach so far with a customer. I wish you luck to whoever you take your business to. Happy Holidays!

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[email protected]

One of these days you'll learn about client retention. I've been a paying customer for a year now and you've done nothing to keep my business. Good Luck.

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Staff

Hello,

Your accounts been closed as requested.

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Staff

Hello,

Your invoice was due on 12/08/2014. You have had ample time to pay your invoice. At this point we cannot waive the late fee. Your account's been scheduled to be terminated on Friday, December 19th 2014 if any outstanding invoices aren't paid.

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[email protected]
IP: 72.131.51.98

lose the late fee.....been meaning to tell you about properly dating your invoices.

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