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Ticket #756547

Redirect Not Working

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Client ID
#102
Customer Email
[email protected]
Department
Support
Priority
MEDIUM
Status
Closed
Opened
Friday, August 28th, 2015 @ 5:23AM
Updated
Friday, August 28th, 2015 @ 5:23AM
Closed
Friday, August 28th, 2015 @ 1:45PM
Conversation12 messages in this ticket.
Staff

Hello,

Let me know if you need any further assistance.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

I'm watching. Speaking with u through Rcon

Edit
Staff

Hello,

I am on there now, please do change when you can.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

Yes I have someone On the server right now that can do it. I'll change it now if you are going back

Edit
Staff

Hello,

Thanks for the info I will take a look.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
Staff

Hello,

I was in the server for a while but recently left. Are you able to change the server to a custom map that is causing you problems so I can see whats missing?

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

Sorry I just saw this Are you still there?

Edit
Staff

Hello,

I am in the server now. Can you change it to a custom map so I can further see this? Also add the server FTP access so I can see the setup. I will edit the details out of the ticket once received.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

Yes I did restart. 72.5.195.234:27015 I'd be willing to give you access as far as FTP etc if you need to look deeper as well. I'm having a heck of a time with this. Thanks Again! J

Edit
Staff

Hello,

What's the game server IP and did you restart your server after you made changes to the config?

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 50.198.88.197

Hi Folks. I am having issues getting our redirect fast dl service working. I did read through the support knowledge base but am not having any luck. My config is set as follows sv_allowupload 1 sv_allowdownload 1 redirect url I am using is http://us1.gamingredirect.com/3975145876/dod on my redirect account I added the folder dod and put all pertinent files in there. No matter what I do, I can not get this to work. Any help would be greatly appreciated. Thanks J

Edit