Ticket #764969

Money not being sent

Back to Tickets

Client ID: #8
Customer Email: [email protected]
Department: Billing
Priority: LOW
Status: Closed
Opened: Sunday, August 4th, 2013 @ 7:11PM
Updated: Sunday, August 4th, 2013 @ 7:11PM
Closed: Sunday, August 4th, 2013 @ 8:28PM

Ticket ControlsUpdate routing, priority, title, and status.

Closed

Title

Department

Priority

Status

Staff ReplyPost a response to this ticket.

Message

Markdown Tools Insert headings, emphasis, links, images, lists, quotes, and code without leaving the editor.

Conversation2 messages in this ticket.

Staff

Sunday, August 4th, 2013 @ 8:28PM

Hello,

We did receive both payments. We have refunded the first one and have accepted and created your account. Let us know if you need anything else.

Edit

[email protected]

Sunday, August 4th, 2013 @ 7:11PM IP: 50.88.110.55

Hello, I believe the first standard Redirect service plan I ordered was not truly payed for. I hit the wrong payment method in paypal by mistake. If you some how recieved money for it, is there anyway it can be refunded? I had made a second purchase with the correct pay pal method and the money should have been sent properly for that particular service and is the one I would like to keep. Thank you!

Edit