Ticket #777961

I have paid my invoice but it still says amount due

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Client ID: #34
Customer Email: [email protected]
Department: Billing
Priority: LOW
Status: Closed
Opened: Sunday, October 25th, 2026 @ 5:21PM
Updated: Saturday, October 31st, 2026 @ 3:50AM
Closed: Saturday, October 31st, 2026 @ 3:50AM

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Staff

Wednesday, October 28th, 2026 @ 6:46PM

Hello,

If it happens again in the future can you take a screenshot and attach it here, thanks.

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[email protected]

Tuesday, October 27th, 2026 @ 4:34AM

No As soon as I paid with PayPal that message came up

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Staff

Sunday, October 25th, 2026 @ 6:10PM

Hello,

I have marked your invoice paid. Did you click refresh or back in your browser at any point after paying?

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[email protected]

Sunday, October 25th, 2026 @ 5:21PM

Hi I have paid my bill with paypal but your website said "paypal payment could not be verified" "this paypal payment does not match the requested invoice" and in the billing section it still says I need to pay the bill but the money has come out of my account and I have a receipt from paypal

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