Ticket #817578
Can't tranfer files to ftp server
- Client ID
- #131
- Customer Email
- [email protected]
- Department
- Support
- Priority
- MEDIUM
- Status
- Closed
- Opened
- Sunday, July 16th, 2017 @ 3:23PM
- Updated
- Sunday, July 16th, 2017 @ 3:23PM
- Closed
- Sunday, July 16th, 2017 @ 3:51PM
Hello,
If you are updating old maps then I would suggest deleting them and then uploading the new ones. Overwriting the old files will cause this issue when you are over your space limit as of currently as it's trying to addon to the space before completion. As you notice it will error out as no space is available.
We are working on a better management system for the end user in the coming months.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
I guess i'll try to remove some files and reupload my new ones several times until they go through. In the future i'd suggest having a cutoff exactly when a user exceeds it's limit since then it would be much easier to keep up with how much space i'm using. Anyways, have a great evening.
Hello,
You are using a little over 10GB currently. I would probably suggest upgrading your package instead.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
Yeah that's what i thought, the thing is i removed some files from the server that were far larger than the ones that i tried to upload but i still can't upload anything. Since i have no idea how much over the limit i am, i'd ask you if you could tell me so i know the ammount of space i need to free up.
Hello,
You are out of space. You will either need to delete files or upgrade your package.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com