Ticket #912407

Fastdl suddenly not working

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Client ID: #13
Customer Email: [email protected]
Department: Support
Priority: MEDIUM
Status: Closed
Opened: Monday, March 28th, 2016 @ 10:07PM
Updated: Monday, March 28th, 2016 @ 10:07PM
Closed: Saturday, April 2nd, 2016 @ 3:13AM

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Saturday, April 2nd, 2016 @ 3:13AM

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[email protected]

Saturday, April 2nd, 2016 @ 3:13AM

Apologies on the slow response. Thank you so much for taking care of this matter.

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Staff

Tuesday, March 29th, 2016 @ 6:25AM

Hello,

There was recently a lockup in our configuration of our services. This has now been resolved. I do apologize for the late response as we have also switched our mail services which weren't notifying us correctly. I've gone ahead and credited your account for a month on your next renewal.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

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[email protected]

Monday, March 28th, 2016 @ 10:07PM IP: 96.51.249.19

Hello, It's come to my attention that our FastDL might not be working correctly, I can connect via FTP and have not removed any maps ever. But yet the last few days people have reported that they started seeing map missing errors on maps that have been there since 2011 (ie ctf_orient_a1). Has anything changed on your end as the only thing on our end is adding a couple more maps... Thanks.

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