Ticket #202050
Some files on redirect are slow
- Client ID
- #133
- Customer Email
- [email protected]
- Department
- Support
- Priority
- MEDIUM
- Status
- Closed
- Opened
- Saturday, June 17th, 2017 @ 10:01PM
- Updated
- Saturday, June 17th, 2017 @ 10:01PM
- Closed
- Sunday, June 18th, 2017 @ 11:23PM
Hello,
No there currently isn't a way for you to view logs. Prior to uploading the files to the redirect it would be wise to check them. Case sensitive files were always a thing here at Gaming Redirect.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
Thanks for your help. That seems to work. So is there a way to check files like that? Would be nice to be able to view the logs on my end without sending a ticket in. Right now there are no way that I know of to find out if the files have the capital or lower case letters. You would think when you download a map the files would be correct. I was thinking in the past when we had redirect it didn't matter about case sensitivity of the files as long as the names were correct. Guess I was thinking wrong.
Hello,
I can see in the logs that your server is requesting dna.utx.uz not DNA.utx.uz. Your redirect must match exactly that of your server. Files are case sensitive. For your record here are the files that were requested that are missing or contain the wrong filenames.
I can also see in your redirect folder for "DM-Nouveaux.unr.uz" file you have "Dm-Nouveaux.unr.uz". So I would recheck all your files and rename those accordingly.
/4023587965/UT99/ACEv08h_Cdll.u.uz
/4023587965/UT99/DM-Church.unr.uz
/4023587965/UT99/DM-Nouveaux.unr.uz
/4023587965/UT99/dna.utx.uz
/4023587965/UT99/MapVoteLA13.u.uz
/4023587965/UT99/Test.u.uz
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
Oh sorry..... DNA.utx.uz, DM-Nouveaux.unr.uz, That is 2 that i have wrote down.
Hello,
You need to give us more information than that. What files are "slow", list the names.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com