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Ticket #387886

Service Suspension Notification?

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Client ID
#10
Customer Email
[email protected]
Department
Billing
Priority
LOW
Status
Closed
Opened
Monday, April 21st, 2014 @ 6:43AM
Updated
Monday, April 21st, 2014 @ 6:43AM
Closed
Monday, April 21st, 2014 @ 12:13PM
Conversation4 messages in this ticket.
Staff

Hello,

I have gone ahead and cancelled the invoices you generated.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

I tried adding money through billing and was under the impression it would redirect me to paypal to complete the transaction but found out afterwards it generates an invoice and then emails me a paypal link. Because of this I generated a whole bunch of invalid invoices. I paid one of them already so I could add money to me account but the others show up under my invoice list and non paid invoices. I apologize for the inconvenience. Just didn't realize that it generates an invoice and kept going back and reclicking the link.

Edit
Staff
[email protected]
IP: 174.52.237.176

The autopay you have setup is messed up. The autopay that was setup through paypal does not match the date that the payment is coming due which is causing me to keep getting overdue notices. Can you please fix this so it doesn't keep suspending the service until the autopay comes around?

Edit