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Ticket #645033

Redirect down

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Client ID
#12
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Thursday, October 10th, 2013 @ 10:44PM
Updated
Thursday, October 10th, 2013 @ 10:44PM
Closed
Saturday, October 12th, 2013 @ 3:50PM
Conversation7 messages in this ticket.
Staff

Hello,

Those rates have gone up a few cents since to cover our overhead.

Edit
[email protected]

Alright thanks. I honestly did not know that I had to cancel on the exact day you told me to. One last question. I'm on the $3 plan, but I've been paying $3.50 on most invoices (before currency conversion) and now I see my rate is $3.95...

Edit
Staff
[email protected]

Yes, cancel your subscription. You will still be invoiced here as long as you have an account. You just login here and pay the invoice. This is what you told me to do.

Edit
[email protected]

Man, you are the one who told me to cancel my paypal subscription because it wouldn't pay the gamingredirect invoice automatically!! As you can see, I did that, and have been paying my gamingredirect invoices ever since. Check my account, I still have standard plan fast DL on my gamingredirect account, and I literally just paid this month's invoice last week. What the hell happened?

Edit
Staff

Hello,

You have cancelled your subscription which terminated your account. We do not keep backups.

Edit
[email protected]
IP: 174.89.49.210

The redirect is down, no files can be downloaded. Trying to FTP into it does not work. It fails on password authentication. Nothing was changed, please help.

Edit