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Ticket #666494

Can you guys not charge me until on the 2nd next month to make sure that the UT3 Community will not be wiped out & all the servers gone?

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Client ID
#54
Customer Email
[email protected]
Department
Billing
Priority
LOW
Status
Closed
Opened
Sunday, May 18th, 2014 @ 12:42PM
Updated
Sunday, May 18th, 2014 @ 12:42PM
Closed
Sunday, May 18th, 2014 @ 6:59PM
Conversation6 messages in this ticket.
Staff

Hello,

You can cancel your account by following these steps: http://www.gamingredirect.com/knowledgebase.php?action=displayarticle&id=28

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

ok than I will take you advice sir, so I will cancel the service for now to see if the the UT3 Servers are going to be around after 31 of may, I always can come back and get a redirect from you. so What I need to do at this point? I need to cancel my redirect unlimited plan service today, so is it done from your end or I can do it from my end? Thank you for putting up with my frustration in my tickets have a nice day. Immanuel P.

Edit
Staff

Hello,

You have actually only paid for one month, not two. It doesn't really matter whether you are using it or not. The space allocated for your account is reserved for you and allowing you two free weeks costs money and resources another customer could be using. If you are unsure about the status of what GameSpy is doing, then it's best to cancel your account and repurchase once you are fully aware. We have been here many years and aren't going anywhere. Also I am fully aware of what GameSpy has announced the day they announced it. Them closing the server lists doesn't mean it's going to close multiplayer for the game. Anyone can connect to your server if they have the direct IP. It just makes random gamers a bit harder to play on your server unless you have a dedicated community where people know how to find you.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]

well I don't have nothing in the redirect yet, I did not have a time to transfer files yet because I am looking to see if I can use my ftp program to transfer from one server to another server. So is not like I am using it at all. Just put it on hold today and open it back for use on the 1st next month & I will know than if I want to continue paying for it if the UT3 servers are not gone. Is not that much to ask in special that I am not using it at all for all this time. You all ready got 2 payments from me & I did not us it at all the redirect is empty. Just freeze my account until 1st next month. I just cannot believe that you guys are not up to date about the "gamespy" Please let me know, because if you guys are not willing to freeze my account and get the payment from me on the 2nd next month, I may have to close my account, because to be honest what you have to loose really? I am not using the service for the last 2 months anyway the redirect is empty why don't you take a look I am not telling you lies sir. Unless you are willing to loose a customer is all after you I all ready made my mind, if the ut3 servers are going to be off line on the 1st, why pay for a service that I cannot use, do you get it is all logical decision on my part and I hope you want to keep your customers happy don't you, please pass this reply to your supervisor who is in charge of the billing. thank you Immanuel P

Edit
Staff
[email protected]
IP: 98.167.107.13

GameSpy announced earlier this month that they would be ending all hosted services for games, which impacts the online capabilities of a number of older titles, including some from EA. http://www.ea.com/news/update-on-ea-titles-hosted-on-gamespy & http://www.reddit.com/r/Games/comments/223edx/gamespys_master_servers_are_shutting_down_may_31/ if this is the case I am afraid that UT3 SERVERS MAY BE GONE FOR GOOD ALSO This is probably the worst thing to ever happen to the online gaming community as a whole. Nearly 1000 games over myriad platforms are all going to suddenly and irretrievably have their multiplayer support destroyed. The company that bought Gamespy said it was cash neutral at the start and they were in the process of price gouging every developer they could. I guess they couldn't gouge enough as they wanted so they're callously, selfishly, mindlessly pulling the plug on hundreds and hundreds of games with thousands and thousands of players who have likely extracted hundreds of thousands or millions of hours worth of fun from their favorite old titles. I'm... So pissed, so devastated, so annoyed as a gamer who loves to go back and play 5, 10, 15, or 20 year old games as they were meant to be enjoyed. Many old games still have active and vibrant communities, and now every game that ever used Gamespy is about to have its community evaporate. This should be the #1 post on /r/Games and one of the highest posts on Reddit as a whole. It's an outrage and a disappointment. A good company like Steam should of acquired Gamespy, but sadly that wasn't the case... Vomit on my D, this is horrible news. Can you guys not charge me until on the 2nd next month to make sure that the UT3 Community will not be wiped out & all the servers gone? To be honest I do not want to pay for a service that I wont be able to use after 31 this month, I hope I don't ask for that much. Thank you Immanuel Presley

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