Ticket #666494

ok than I will take you advice sir, so I will cancel the service for now to see if the the UT3 Servers are going to be around after 31 of may, I always can come back and get a redirect from you. so What I need to do at this point? I need to cancel my redirect unlimited plan service today, so is it done from your end or I can do it from my end? Thank you for putting up with my frustration in my tickets have a nice day. Immanuel P.

well I don't have nothing in the redirect yet, I did not have a time to transfer files yet because I am looking to see if I can use my ftp program to transfer from one server to another server. So is not like I am using it at all. Just put it on hold today and open it back for use on the 1st next month & I will know than if I want to continue paying for it if the UT3 servers are not gone. Is not that much to ask in special that I am not using it at all for all this time. You all ready got 2 payments from me & I did not us it at all the redirect is empty. Just freeze my account until 1st next month. I just cannot believe that you guys are not up to date about the "gamespy" Please let me know, because if you guys are not willing to freeze my account and get the payment from me on the 2nd next month, I may have to close my account, because to be honest what you have to loose really? I am not using the service for the last 2 months anyway the redirect is empty why don't you take a look I am not telling you lies sir. Unless you are willing to loose a customer is all after you I all ready made my mind, if the ut3 servers are going to be off line on the 1st, why pay for a service that I cannot use, do you get it is all logical decision on my part and I hope you want to keep your customers happy don't you, please pass this reply to your supervisor who is in charge of the billing. thank you Immanuel P