Ticket #675842
Request
- Client ID
- #136
- Customer Email
- [email protected]
- Department
- Support
- Priority
- HIGH
- Status
- Closed
- Opened
- Friday, April 7th, 2017 @ 4:36PM
- Updated
- Friday, April 7th, 2017 @ 4:36PM
- Closed
- Friday, April 7th, 2017 @ 5:25PM
Hello,
Can you please try and upload your files now and let us know the outcome?
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
Hello,
We recently updated our Billing Software and were not aware of the ticket issue until you brought it to our attention. I've since reverted to the default theme until I can fix the theme issue with support tickets. I manually ported your ticket over.
There are no issues with compressed and compressed. You are free to use either or. However, please note that .mp3 files are blocked. If your redirect requires .mp3 you will have to compress those as per policy. I just signed into your account and tried to upload a few big files and were indeed presented with an error. I am looking into this issue right now and will provide you with an update as soon as possible.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com