Ticket #709706
redirect not working?
- Client ID
- #217
- Customer Email
- [email protected]
- Department
- Support
- Priority
- LOW
- Status
- Closed
- Opened
- Wednesday, July 8th, 2026 @ 6:36PM
- Updated
- Wednesday, July 15th, 2026 @ 7:21PM
- Closed
- Thursday, July 9th, 2026 @ 12:00AM
Hello,
Thanks and I will close this ticket.
I will open another ticket when it happens again. I did this evening when it was happening, but it did seem to clear. Tonight, it was around 8:15-8:45PM EST. Thank you
Hello,
We don't currently see any issues with the redirect. It would be best to open a ticket the next time this happens so we can see the exact time and dates. Please also note you are on a shared environment with other customers. We also do periodic updates on the back-end and can happen at random times.
Yes, maps are named the same. It happens every night we play (Sundays evenings and Wednesday evenings). Random maps. We rotate different maps each week, and it can happen on all the maps.
Hello,
We need more info than that. Are your files named exactly the same on the redirect as it is on the server? Which maps is this effecting and what times is this effecting?