Ticket #718173
Termination + Late Fee - Able to fix?
- Client ID
- #40
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- LOW
- Status
- Closed
- Opened
- Sunday, February 16th, 2014 @ 7:47AM
- Updated
- Sunday, February 16th, 2014 @ 7:47AM
- Closed
- Sunday, February 16th, 2014 @ 8:23AM
Hello,
I am sorry but your accounts been terminated already. Once it's terminated we no longer keep files of your account. Your welcome to purchase another account if you wish.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
Hi, I would like to massively apologise that I was not able to sort this out sooner as I didn't realise it had the payment already. I had recently started a new job and my time has been really scarce recently. It's taking a lot of my time recently so i'm working and sleeping only (apart from Sundays which is how I know about it today). If there is anyway of opening up this server with the same details again, that will be great. I am also willing to pay the full late fee also. If we're not able to get the current service opened again, will another service be ok to order and maybe get a transfer of my files over? I haven't exactly got a backup after the first time I used this server. Thanks in advanced, Ashley Goodrum