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Ticket #718173

Termination + Late Fee - Able to fix?

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Client ID
#40
Customer Email
[email protected]
Department
Billing
Priority
LOW
Status
Closed
Opened
Sunday, February 16th, 2014 @ 7:47AM
Updated
Sunday, February 16th, 2014 @ 7:47AM
Closed
Sunday, February 16th, 2014 @ 8:23AM
Conversation2 messages in this ticket.
Staff
[email protected]
IP: 80.4.32.238

Hi, I would like to massively apologise that I was not able to sort this out sooner as I didn't realise it had the payment already. I had recently started a new job and my time has been really scarce recently. It's taking a lot of my time recently so i'm working and sleeping only (apart from Sundays which is how I know about it today). If there is anyway of opening up this server with the same details again, that will be great. I am also willing to pay the full late fee also. If we're not able to get the current service opened again, will another service be ok to order and maybe get a transfer of my files over? I haven't exactly got a backup after the first time I used this server. Thanks in advanced, Ashley Goodrum

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