Ticket #785193

i have paid my invoice

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Client ID: #34
Customer Email: [email protected]
Department: Billing
Priority: LOW
Status: Closed
Opened: Wednesday, June 24th, 2026 @ 9:12AM
Updated: Monday, June 29th, 2026 @ 11:09PM
Closed: Monday, June 29th, 2026 @ 11:09PM

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Staff

Thursday, June 25th, 2026 @ 7:41PM

Hello,

Thank you and we will investigate this. It appears to be isolated to only a PayPal issue with their webhooks. I also do see you paid twice and have credited you for one of them.

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[email protected]

Thursday, June 25th, 2026 @ 6:07AM IP: 2a00:23c4:2b41:8801:5dc2:7e38:6df7:960a

hi from memory it came up with an error of the invoice number didn't match but then returned me to invoice screen before I could read it all. last month I had a problem with it as well and ended up paying twice

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Staff

Wednesday, June 24th, 2026 @ 4:44PM

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[email protected]

Wednesday, June 24th, 2026 @ 9:12AM IP: 2a00:23c4:2b41:8801:e812:65a3:54a7:cb04

hi I have paid my invoice but on my dashboard it still says its unpaid I have checked the bank and pay pal and the money has come out

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