Support workspace
Ticket #785193
i have paid my invoice
- Client ID
- #34
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- LOW
- Status
- Closed
- Opened
- Wednesday, June 24th, 2026 @ 9:12AM
- Updated
- Monday, June 29th, 2026 @ 11:09PM
- Closed
- Monday, June 29th, 2026 @ 11:09PM
Conversation4 messages in this ticket.
Hello,
Thank you and we will investigate this. It appears to be isolated to only a PayPal issue with their webhooks. I also do see you paid twice and have credited you for one of them.
Hello,
We have gone ahead and confirmed the payment was made and marked the invoice paid. Just out of curiosity did you get an error when you paid or did you return to the site after payment so the payment was logged?
hi I have paid my invoice but on my dashboard it still says its unpaid I have checked the bank and pay pal and the money has come out