Admin Ticket #934560

Staff

Tuesday, December 20th, 2016 @ 9:34AM

Hello,

Glad this was sorted as well. Merry Christmas and Happy New years to you as well!

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit

[email protected]

Tuesday, December 20th, 2016 @ 9:31AM

It works. Thank you very much for your quick updates. Merry Christmas & Happy New Year to you!

Edit

Staff

Tuesday, December 20th, 2016 @ 8:36AM

Hello,

This should be resolved shortly. It appears name.com had a glitch in their system. When we originally contacted them a couple days ago when we switched DNS providers and were awaiting their fix as our record deleting wasn't registering. They have now just gotten back to us. Additionally I manually flushed the DNS from Googles website.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit

Staff

Tuesday, December 20th, 2016 @ 8:23AM

Hello,

Yes, I am very aware of the issue and am looking into a resolution from name.com's end. Which at this point is out of our hands. At this time we do not have any time frame for this fix and are awaiting name.com's response.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit

[email protected]

Tuesday, December 20th, 2016 @ 8:10AM IP: 74.216.182.179

Edit Reply

Hello,

I don't know if you're aware of this and I don't know if there's anything that could be done on your end but Google's DNS service won't resolve gamingredirect.com causing us issues with new players not downloading content and new content not been downloaded by our regulars.

[intoDNS ](https://intodns.com/gamingredirect.com)diagnostic only shows mx ptr records but you're not offering us email service so that's not a real issue.

Where I see an issue is with the DNSSEC report from [DNSviz](http://dnsviz.net/d/gamingredirect.com/dnssec/)

I don't see those error when I analyze other sites.

My best guess is that google started denying your domain because of that.

I'd suggest you check with name.com what is going on with your domain's DNSSEC. Their [report](http://dnsviz.net/d/name.com/dnssec/) is just fine

nslookup -debug www.gamingredirect.com. 8.8.8.8
------------
Got answer:
    HEADER:
        opcode = QUERY, id = 1, rcode = NOERROR
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 1,  authority records = 0,  additional = 0

QUESTIONS:
        8.8.8.8.in-addr.arpa, type = PTR, class = IN
    ANSWERS:
    ->  8.8.8.8.in-addr.arpa
        name = google-public-dns-a.google.com
        ttl = 86399 (23 hours 59 mins 59 secs)

------------
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

------------
Got answer:
    HEADER:
        opcode = QUERY, id = 2, rcode = SERVFAIL
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 0,  authority records = 0,  additional = 0

QUESTIONS:
        www.gamingredirect.com, type = A, class = IN

------------
------------
Got answer:
    HEADER:
        opcode = QUERY, id = 3, rcode = SERVFAIL
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 0,  authority records = 0,  additional = 0

QUESTIONS:
        www.gamingredirect.com, type = AAAA, class = IN

------------
*** google-public-dns-a.google.com can't find www.gamingredirect.com.: Server failed

nslookup -debug www.gamingredirect.com. 8.8.4.4
------------
Got answer:
    HEADER:
        opcode = QUERY, id = 1, rcode = NOERROR
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 1,  authority records = 0,  additional = 0

QUESTIONS:
        4.4.8.8.in-addr.arpa, type = PTR, class = IN
    ANSWERS:
    ->  4.4.8.8.in-addr.arpa
        name = google-public-dns-b.google.com
        ttl = 86399 (23 hours 59 mins 59 secs)

------------
Server:  google-public-dns-b.google.com
Address:  8.8.4.4

------------
Got answer:
    HEADER:
        opcode = QUERY, id = 2, rcode = SERVFAIL
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 0,  authority records = 0,  additional = 0

QUESTIONS:
        www.gamingredirect.com, type = A, class = IN

------------
------------
Got answer:
    HEADER:
        opcode = QUERY, id = 3, rcode = SERVFAIL
        header flags:  response, want recursion, recursion avail.
        questions = 1,  answers = 0,  authority records = 0,  additional = 0

QUESTIONS:
        www.gamingredirect.com, type = AAAA, class = IN

------------
*** google-public-dns-b.google.com can't find www.gamingredirect.com.: Server failed

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