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Ticket #934560

Google DNS won't resolve gamingredirect.com

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Client ID
#98
Customer Email
[email protected]
Department
Support
Priority
HIGH
Status
Closed
Opened
Tuesday, December 20th, 2016 @ 8:10AM
Updated
Tuesday, December 20th, 2016 @ 8:10AM
Closed
Tuesday, December 20th, 2016 @ 9:34AM
Conversation5 messages in this ticket.
Staff
[email protected]

It works. Thank you very much for your quick updates. Merry Christmas & Happy New Year to you!

Edit
Staff

Hello,

This should be resolved shortly. It appears name.com had a glitch in their system. When we originally contacted them a couple days ago when we switched DNS providers and were awaiting their fix as our record deleting wasn't registering. They have now just gotten back to us. Additionally I manually flushed the DNS from Googles website.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
Staff

Hello,

Yes, I am very aware of the issue and am looking into a resolution from name.com's end. Which at this point is out of our hands. At this time we do not have any time frame for this fix and are awaiting name.com's response.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 74.216.182.179

Hello, I don't know if you're aware of this and I don't know if there's anything that could be done on your end but Google's DNS service won't resolve gamingredirect.com causing us issues with new players not downloading content and new content not been downloaded by our regulars. [intoDNS ](https://intodns.com/gamingredirect.com)diagnostic only shows mx ptr records but you're not offering us email service so that's not a real issue. Where I see an issue is with the DNSSEC report from [DNSviz](http://dnsviz.net/d/gamingredirect.com/dnssec/) I don't see those error when I analyze other sites. My best guess is that google started denying your domain because of that. I'd suggest you check with name.com what is going on with your domain's DNSSEC. Their [report](http://dnsviz.net/d/name.com/dnssec/) is just fine nslookup -debug www.gamingredirect.com. 8.8.8.8 ------------ Got answer: HEADER: opcode = QUERY, id = 1, rcode = NOERROR header flags: response, want recursion, recursion avail. questions = 1, answers = 1, authority records = 0, additional = 0 QUESTIONS: 8.8.8.8.in-addr.arpa, type = PTR, class = IN ANSWERS: -> 8.8.8.8.in-addr.arpa name = google-public-dns-a.google.com ttl = 86399 (23 hours 59 mins 59 secs) ------------ Server: google-public-dns-a.google.com Address: 8.8.8.8 ------------ Got answer: HEADER: opcode = QUERY, id = 2, rcode = SERVFAIL header flags: response, want recursion, recursion avail. questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: www.gamingredirect.com, type = A, class = IN ------------ ------------ Got answer: HEADER: opcode = QUERY, id = 3, rcode = SERVFAIL header flags: response, want recursion, recursion avail. questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: www.gamingredirect.com, type = AAAA, class = IN ------------ *** google-public-dns-a.google.com can't find www.gamingredirect.com.: Server failed nslookup -debug www.gamingredirect.com. 8.8.4.4 ------------ Got answer: HEADER: opcode = QUERY, id = 1, rcode = NOERROR header flags: response, want recursion, recursion avail. questions = 1, answers = 1, authority records = 0, additional = 0 QUESTIONS: 4.4.8.8.in-addr.arpa, type = PTR, class = IN ANSWERS: -> 4.4.8.8.in-addr.arpa name = google-public-dns-b.google.com ttl = 86399 (23 hours 59 mins 59 secs) ------------ Server: google-public-dns-b.google.com Address: 8.8.4.4 ------------ Got answer: HEADER: opcode = QUERY, id = 2, rcode = SERVFAIL header flags: response, want recursion, recursion avail. questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: www.gamingredirect.com, type = A, class = IN ------------ ------------ Got answer: HEADER: opcode = QUERY, id = 3, rcode = SERVFAIL header flags: response, want recursion, recursion avail. questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: www.gamingredirect.com, type = AAAA, class = IN ------------ *** google-public-dns-b.google.com can't find www.gamingredirect.com.: Server failed

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