Support workspace
Ticket #114773
billing error
- Client ID
- #108
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- HIGH
- Status
- Closed
- Opened
- Wednesday, January 20th, 2016 @ 11:12AM
- Updated
- Wednesday, January 20th, 2016 @ 11:12AM
- Closed
- Friday, January 22nd, 2016 @ 8:42AM
Conversation4 messages in this ticket.
Hello,
Your redirect account was only disabled from logging into through FTP. Your actual account never got properly suspended. During that time gap your redirect ran without issue. I hope that cleared up the issue.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
I already have it activated the account but what about the day that I lost the disabled account from day 7 to 20 ?. If that I paid and I have not enjoyed ...
Hello,
In the future please make sure you contact us right away if the billing isn't registering as paid. This wasn't an issue on our end but rather PayPal not notifying us that payment is received. Your accounts been unsuspended and restored.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com