Ticket #114773
billing error
- Client ID
- #108
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- HIGH
- Status
- Closed
- Opened
- Wednesday, January 20th, 2016 @ 11:12AM
- Updated
- Wednesday, January 20th, 2016 @ 11:12AM
- Closed
- Friday, January 22nd, 2016 @ 8:42AM
Hello,
Your redirect account was only disabled from logging into through FTP. Your actual account never got properly suspended. During that time gap your redirect ran without issue. I hope that cleared up the issue.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
Hello,
In the future please make sure you contact us right away if the billing isn't registering as paid. This wasn't an issue on our end but rather PayPal not notifying us that payment is received. Your accounts been unsuspended and restored.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
I dont know what problem had but i did my payment from the 5th of January with the transaction ID 61N17012LB983654G. Attached proof of payment.I hope that my service is restored counting the days I've been without since it was a mistake on your part