Ticket #114773

billing error

Back to Tickets

Client ID: #108
Customer Email: [email protected]
Department: Billing
Priority: HIGH
Status: Closed
Opened: Wednesday, January 20th, 2016 @ 11:12AM
Updated: Wednesday, January 20th, 2016 @ 11:12AM
Closed: Friday, January 22nd, 2016 @ 8:42AM

Ticket ControlsUpdate routing, priority, title, and status.

Closed

Title

Department

Priority

Status

Staff ReplyPost a response to this ticket.

Message

Markdown Tools Insert headings, emphasis, links, images, lists, quotes, and code without leaving the editor.

Conversation4 messages in this ticket.

Staff

Friday, January 22nd, 2016 @ 8:42AM

Hello,

Your redirect account was only disabled from logging into through FTP. Your actual account never got properly suspended. During that time gap your redirect ran without issue. I hope that cleared up the issue.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit

[email protected]

Friday, January 22nd, 2016 @ 8:37AM

I already have it activated the account but what about the day that I lost the disabled account from day 7 to 20 ?. If that I paid and I have not enjoyed ...

Edit

Staff

Wednesday, January 20th, 2016 @ 5:10PM

Edit Reply

Markdown Tools Insert headings, emphasis, links, images, lists, quotes, and code without leaving the editor.

Cancel

[email protected]

Wednesday, January 20th, 2016 @ 11:12AM IP: 151.182.68.52

I dont know what problem had but i did my payment from the 5th of January with the transaction ID 61N17012LB983654G. Attached proof of payment.I hope that my service is restored counting the days I've been without since it was a mistake on your part

Edit