Ticket #261331
got deducted twice from you guys in oct.
- Client ID
- #16
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- LOW
- Status
- Closed
- Opened
- Tuesday, November 5th, 2013 @ 3:29AM
- Updated
- Tuesday, November 5th, 2013 @ 3:29AM
- Closed
- Saturday, November 9th, 2013 @ 4:40PM
Hello,
Once again you were not charged twice by us. You have an active subscription, PayPal automatically charges you. It appears you manually payed for invoice and still had the active subscription which PayPal then charged you to us. Cancel any and all active subscriptions through PayPal. Once completed we will credit you for the PayPal subscription payment.
In the future, please follow directions as indicated. Thank you.
Regards,
Gaming Redirect Team
http://www.gamingredirect.com
i contacted paypal, here what there telling me i have a subcrition, and there sending to that email my 3.50. so i HAVE been paying 2x, and that dear sir is not sitting well with me at the moment. the money is beening sent to this e-mail not happy here
i notice on my bank statement 2 withdraws, please let me know whats going on. 10/08/2013 DEBIT PAYPAL INST XFER $3.50 10/07/2013 DEBIT VISA DDA PUR 449215 PAYPAL RYANKESSEN 402 935 7733 * CA $3.50 i figured 1 is directly to you guys and the other is the host rhino paypal payment through paypal. Im concern with the one being pulled directly (449215 PAYPAL RYANKESSEN 402 935 7733 * CA)