Support workspace

Ticket #261331

got deducted twice from you guys in oct.

Back to Tickets
Client ID
#16
Customer Email
[email protected]
Department
Billing
Priority
LOW
Status
Closed
Opened
Tuesday, November 5th, 2013 @ 3:29AM
Updated
Tuesday, November 5th, 2013 @ 3:29AM
Closed
Saturday, November 9th, 2013 @ 4:40PM
Conversation4 messages in this ticket.
Staff
[email protected]

i contacted paypal, here what there telling me i have a subcrition, and there sending to that email my 3.50. so i HAVE been paying 2x, and that dear sir is not sitting well with me at the moment. the money is beening sent to this e-mail not happy here

Edit
Staff

Hello,

It appears you have an active subscription. If you do not have enough money in PayPal at the time of the payment, PayPal will automatically withdraw the payment from your backup source and then send the payment once PayPal has the money. You were not charged twice.

I would suggest canceling all subscriptions and pay invoices manually each month.

Regards,
Gaming Redirect Team
http://www.gamingredirect.com

Edit
[email protected]
IP: 74.88.106.155

i notice on my bank statement 2 withdraws, please let me know whats going on. 10/08/2013 DEBIT PAYPAL INST XFER $3.50 10/07/2013 DEBIT VISA DDA PUR 449215 PAYPAL RYANKESSEN 402 935 7733 * CA $3.50 i figured 1 is directly to you guys and the other is the host rhino paypal payment through paypal. Im concern with the one being pulled directly (449215 PAYPAL RYANKESSEN 402 935 7733 * CA)

Edit