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Ticket #341536

Why was my account banned

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Client ID
#220
Customer Email
[email protected]
Department
Pre Sale Questions
Priority
LOW
Status
Closed
Opened
Friday, June 26th, 2026 @ 7:45AM
Updated
Friday, June 26th, 2026 @ 10:13AM
Closed
Friday, June 26th, 2026 @ 10:13AM
Conversation2 messages in this ticket.
Staff
[email protected]
IP: 2600:4040:5590:d200:a8b1:e58d:6222:35e7

Contact Email: [email protected] Contact Name: Anthony Hello, I am contacting wondering why my account was banned? I have paid my invoices without issue every single time since signing up and the only issue I had was the other day when I was charged twice on my card due to either an issue with your site or Paypal itself. I filed a complaint with Paypal to remove the second charge from my account and was expecting the first charge to still go through normally. It is not my fault that I was double charged due to an issue with your or Paypal and nobody contacted me to discuss the issue either. I will pay my usual invoice like I always have done so please unban my account.

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