Ticket #341536
Why was my account banned
- Client ID
- #220
- Customer Email
- [email protected]
- Department
- Pre Sale Questions
- Priority
- LOW
- Status
- Closed
- Opened
- Friday, June 26th, 2026 @ 7:45AM
- Updated
- Friday, June 26th, 2026 @ 10:13AM
- Closed
- Friday, June 26th, 2026 @ 10:13AM
Hello,
You have opened a dispute with PayPal, which is a violation of our Terms of Service. You are required to contact us through our support system regarding any issues before initiating a dispute. As a result, your service was terminated, and you received your refund for the double charged invoice. We maintain a strict policy regarding payment disputes. Please do not open any more accounts or tickets.
Contact Email: [email protected] Contact Name: Anthony Hello, I am contacting wondering why my account was banned? I have paid my invoices without issue every single time since signing up and the only issue I had was the other day when I was charged twice on my card due to either an issue with your site or Paypal itself. I filed a complaint with Paypal to remove the second charge from my account and was expecting the first charge to still go through normally. It is not my fault that I was double charged due to an issue with your or Paypal and nobody contacted me to discuss the issue either. I will pay my usual invoice like I always have done so please unban my account.