Ticket #6383672
May I upgrade my service please?
- Client ID
- #96
- Customer Email
- [email protected]
- Department
- Support
- Priority
- LOW
- Status
- Closed
- Opened
- Friday, February 22nd, 2019 @ 8:50AM
- Updated
- Friday, February 22nd, 2019 @ 8:50AM
- Closed
- Wednesday, March 6th, 2019 @ 8:58PM
Hello,
Glad you enjoy our services. Enjoy! :)
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
No worries! I love you guys, you really are the best. Thank you for fixing me up. I can stop worrying about being over the limit :) On Tue, Mar 5, 2019 at 6:57 PM Support <[email protected]> wrote:
Hello,
I do appologize about the delay in response. We weren't getting proper notifications on email reply so it went un noticed. We have gone head and created a new service under the highest plan and transfered your files over. You wont need to update any of your configs and FTP info is still the same. You should receive an email shortly with an invoice and a welcome email. You can ignore the welcome email.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
If it’s not a huge problem then sure let’s do that. Thank you for your time.
Hello,
We aren't able to change your package without adding a new one. What I can do if you want is create a new package under your same account id. Files and all will transfer over. But you will have a new invoice to pay today. Let us know how you want to proceed.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com