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Ticket #6383672

May I upgrade my service please?

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Client ID
#96
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Friday, February 22nd, 2019 @ 8:50AM
Updated
Friday, February 22nd, 2019 @ 8:50AM
Closed
Wednesday, March 6th, 2019 @ 8:58PM
Conversation6 messages in this ticket.
Staff

Hello,

Glad you enjoy our services. Enjoy! :)

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

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[email protected]

No worries! I love you guys, you really are the best. Thank you for fixing me up. I can stop worrying about being over the limit :) On Tue, Mar 5, 2019 at 6:57 PM Support <[email protected]> wrote:

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Staff
[email protected]

If it’s not a huge problem then sure let’s do that. Thank you for your time.

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Staff

Hello,

We aren't able to change your package without adding a new one. What I can do if you want is create a new package under your same account id. Files and all will transfer over. But you will have a new invoice to pay today. Let us know how you want to proceed.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

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[email protected]

I would like to upgrade my service to the largest folder size (35gb). I'm aware my redirect has been over-size on my account for some time and you guys have been so fantastic that you've never said a word about it. Fair is fair though and I'd like to pay for what I am using. At your convenience could you bump up my account to the maximum size please? Thank you so much for being such a great company to deal with and have a great weekend! Kelly Davis Client #113 2187954871 63565 isthmus heights rd Coos Bay, AL 97420 US

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