Ticket #6691548
payment problem
- Client ID
- #113
- Customer Email
- [email protected]
- Department
- Billing
- Priority
- MEDIUM
- Status
- Closed
- Opened
- Monday, September 30th, 2019 @ 2:57AM
- Updated
- Monday, September 30th, 2019 @ 2:57AM
- Closed
- Sunday, October 6th, 2019 @ 3:40PM
Hello,
I heard back from PayPal and was instructed for you to cancel the Payment. There was an issue with the PayPal email on the account. Let me know once you have cancelled it.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
Hello,
I am not seeing this anywhere on PayPal under that transaction ID. I've also looked up your email and the last payment we received was last month. I've contacted PayPal directly to investigate this. Until then, the invoice will be marked as unpaid, pending review from them. I will update you when I hear back from them.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
Ok, please see the picture.
Hello,
There is no record of that PayPal transaction, can you take a screenshot of the PayPal receipt page.
Regards,
Gaming Redirect Team
https://www.gamingredirect.com
3C474575W8649760N
I already pay my invoice # 1615 two days before, but the invoice is still opening on my dashboard!