Ticket #6691548

payment problem

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Client ID: #113
Customer Email: [email protected]
Department: Billing
Priority: MEDIUM
Status: Closed
Opened: Monday, September 30th, 2019 @ 2:57AM
Updated: Monday, September 30th, 2019 @ 2:57AM
Closed: Sunday, October 6th, 2019 @ 3:40PM

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Staff

Thursday, October 3rd, 2019 @ 11:50AM

Hello,

I heard back from PayPal and was instructed for you to cancel the Payment. There was an issue with the PayPal email on the account. Let me know once you have cancelled it.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

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Staff

Wednesday, October 2nd, 2019 @ 12:08AM

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[email protected]

Tuesday, October 1st, 2019 @ 10:20AM

Ok, please see the picture.

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Staff

Tuesday, October 1st, 2019 @ 3:29AM

Hello,

There is no record of that PayPal transaction, can you take a screenshot of the PayPal receipt page.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

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[email protected]

Monday, September 30th, 2019 @ 1:25PM

3C474575W8649760N

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Staff

Monday, September 30th, 2019 @ 4:32AM

Hello,

Please provide a PayPal transaction number so we can confirm.

Regards,
Gaming Redirect Team
https://www.gamingredirect.com

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[email protected]

Monday, September 30th, 2019 @ 2:57AM

I already pay my invoice # 1615 two days before, but the invoice is still opening on my dashboard!

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