Support workspace

Ticket #798984

Banned due to a system error and a user mistake

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Client ID
#220
Customer Email
[email protected]
Department
Support
Priority
LOW
Status
Closed
Opened
Friday, June 26th, 2026 @ 10:26AM
Updated
Friday, June 26th, 2026 @ 9:36PM
Closed
Friday, June 26th, 2026 @ 9:36PM
Conversation2 messages in this ticket.
Staff

Hello,

We explained our policy in the last ticket and informed you not to open any more tickets, yet you continue to do so. If you open another ticket, we will escalate this matter further. You have been warned. Do not contact us again or purchase from our company.

Edit
[email protected]

Hello, I was banned because your system or Paypal bugged out when I went to pay an invoice and it ended up double charging me. I filed a complaint with Paypal first which was my mistake. I was not aware of the terms requiring me to contact you guys first which was completely on me. I will pay the invoice right now if you unban and send it to me. It is completely unfair to outright ban me due to an error in either you or Paypals system that caused the whole issue to begin with and then not let me set things right. As I said it is on me that I did not go through you guys first but I will pay the invoice immediately and will not make the same mistake again.

Edit