Knowledge Base Articles
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Latest Knowledge Base Articles
These are the recently added knowledge base articles.
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How to connect to my FTP account?
Here you will find out how to connect to your FTP account. |
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Where are your servers located and what kind of speeds can I expect?
Gaming Redirect, LLC. has dedicated servers that are located at the following locations: CA (Montreal, Quebec, Canada): 100MB - http://thunder.gamingredirect.com/100mb.bin 1000MB -... |
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Can you help move my old redirect hosting to Gaming Redirect, LLC.?
Absolutely we can move your files over to our hosting. Depending on how easy it is to access your servers FastDL files, we can move them. Service fees may apply. Please open a tick... |
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What forms of payment do you accept?
We accept most all Credit Cards and PayPal. Our merchant for Credit Cards is Stripe. |
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How soon after purchasing will my account be ready?
Once payment is received successfully from our various merchants. Your account will be setup automatically and emailed instructions to you. |
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How long has Gaming Redirect, LLC. been around?
We have been around since late 2010 which is going on 16+ years. |
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Do you support file compression?
Yes, all of our servers support file compression. |
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Do you offer sponsorship?
No, at this time we currently do not offer any kind of sponsorship. |
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Are there any kind of trial run periods?
No, we do not offer any kind of trial run. But keep an eye out on the front page for any sales going on! |
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Do you keep any backups of customer's FastDL data?
No, we do not take any kind of backups of customers files. It is the responsibility of the customer to take their own backups. |
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Do you block any kind of file extentions?
We currently do no block any file extensions from being uploaded to your FastDL account. |
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Why am I not able to connect to my service?
We are always actively monitoring each node and are made aware of the outage fairly quickly. Unfortunately, we cannot provide a time frame for when the server will be normal, as we... |